Hello it’s been long time since I was here and needed help and that reason is because windows 7 is not getting any support in January. I got the message on my screen.
So I was one of those who saved a copy of the new Windows 10 back in 2014 and I downloaded it at the beginning of July 2019 and is has worked beautifully until cumulative update KB4505903.
After the restart my Start button won’t work and there is a critical error telling me so and to sign out well that didn’t work. So I uninstalled the update and the Start button worked again.
I got a remote Microsoft tech on the phone and he erased that update from DOS completely. It still did not work after the update came back and reinstalled. So then his supervisor calls me back and starts making a shadow copy of the registry and had to quit because it was taking to long and he said he would call me back the next day and to leave the install buttons on pause.
Well he never called me back from Microsoft. So It has been 6 days and the update and I resumed them again and it Update KB4505903 has installed again but I have not restarted my computer yet because I already know my start button isn’t going to work. So I thought I would give you guys a holler and see what you have to say because I got the best help ever from here for Windows 7. And you know I did good because its been 5 years since I have needed any help what so ever.
I can’t believe the tech did not call me back that really disappointed me when he called after I hung up from the first tech to fix the issue. Anyway I need my start button I don’t really understand why I cannot hide updates like in W7.
Is Microsoft going to get a critical error report automatically and then send me an update to fix the errors. I think there is something wrong with the hchvhost either reg key or process, and that is why the update is messing up my start button. I am not sure of how to spell it I saw it on a generated report from a download.