Great point on the lack of support from Microsoft or the OEM.
I provide local and remote support, mostly to seniors/technophobes. Last month I had a new customer who'd purchased an HP Sleekbook with Windows 8 in November 2013. Someone else set the machine up for her and I was miffed why they had not pulled down Windows 8.1 for her. I installed it smoothly (as all my other 8.1 updates have gone and returned the machine in full working order..fully up to date. About 5 days later, however after some automated windows updates she had the Black Screen error that I eventually found described in the Microsoft Community link below After considerable effort (i.e. way more than I would or could charge for)..I was unable to successfully install 8.1 This nightmare included restoring the PC to Factory State, Applying all updates restoring her data, apps etc.
So relating this to your post & a takeway from the Article:
1 No support from Microsoft or the OEM. The Microsoft community page cited was on point for her machine &, sadly for 67 pages worth of other Windows 8 users on various OEM machines with the same issue. That issue has been present since October and continues to date, without any fix. For every 1 poster there, I can imagine scores more who were/are hung out to dry.
- If 8.1 Update 1 will now come through Windows updates, but only to 8.1 installs, there is a whole class of Windows 8 users, who will never see Windows 8.1 let alone Update 1 or whatever is next. Their plight will be lost in the shuffle, all after many purchased recent equipment with the promise of a free and easy (i.e. DIY), update to 8.1 All left with no where to turn...except I suppose, on their next purchase, to a competitor. Seems like Microsoft (with some OEM help) is doing the Scrooglling,
"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"