Originally published at: http://www.howtogeek.com/180162/how-to-tell-if-a-virus-is-actually-a-false-positive/
A false positive is a mistake that happens occasionally — the antivirus thinks a download is harmful when it’s actually safe. But malicious people may try to trick you into downloading malware with this assurance.
False positives often contain the word "generic" or something. Not always, but if the provider is reliable and Norton says it's Win32.Generic or something, it might be fine.
If I find software that is reported as untrustworthy, I've always got Sandboxie or Virtualbox to run it in. That way I can use the software, but still be safe.
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