File Explorer issues


#1

Hi Geeks,

I have Windows 10 on an Acer 5 Aspire A515-52-572L laptop.

I do a lot of work in File Explorer (organising, renaming music, etc). It has started hanging or freezing whilst working on these files. Sometimes, it fixes itself after a few seconds, sometimes I have to off the PC at the start button and restart.

Any ideas Geeks?

Thanks

Eddie


#3

I decided (before seeing your response) to restore the system. Twenty hours later, the restore is still going. Is my laptop dead or dying?


#4

What software did you use to restore? Win XP, 7 and 10 backup/restore tools are all very ‘hit or miss’ - meaning worse than useless for anything mission critical!

At this point, I would - if able to do so - (1) make backup’s of your data files onto another (external) drive and then (2) do a Windows clean install. If drive /Explorer still misbehaves, then time for a new drive or computer.

Once everything is in shape, do a system backup - NOT with Windows tools but reliable 3rd party software - like Macrium.


#5

Thanks for that.

I used the Windows 10 restore and it’s quite useless. I’ve decided to get a technician to update me to a SSD drive and then re-install Windows.