george_melendez — 2014-04-20T21:05:22-04:00 — #1
I recently installed YAC (Yet Another Cleaner) software from publisher "Elex do Brasil Participações Ltda" and it wasn't what i expected so i uninstalled it. So happens that IObit confirmed the uninstall and also removed other files with "deep scan" option. After a while i noticed that i still had the software but know it showed up as iSafe. That was really strange so i scanned with Malwarebytes and it detected and quarantined it so i proceeded to use my PC and again i noticed that it was still running. iSafe. I then used Norton Eraser, Emsisoft Highjack Free, Super AntiSpyware, Norton Power Tool and also tried to disable it in Wins Services with no success. I have Norton 2014 Antivirus on my PC and it didn't detect anything strange and after it scanned it when I downloaded it notified that it was safe. After the initial uninstall (YAC and not iSafe) which apparently was successful with IObit uninstaller i looked for iSafe in IObit but it was not listed. All this was really weird and i have never experienced anything like that before. So i "Googled YAC and iSafe how to remove" and a couple of references sited that this is scareware / walware / rogueware and had instructions on how to remove. I tried a few which where basically what i did before with the above mention antivirus tools with no success. One site mentioned to do a Windows "system restore" and that is exactly what i did. At the moment my PC is working fine and haven't had any issues. One other thing, I use SOLUTO to speed up boot process and i noticed that now, in the Antivirus section, it tells me that i now have Avast Antivirus and not Norton which is the antivirus that i use. All this is so weird and i was so confused. I later found out that iSafe uses Avast Antivirus Scan Engine so that is why i had this issue. The truth is that these people, "Elex do Brasil Participações Ltda", from YAC / iSafe do anything to get you to buy this piece of garbage. At the moment my PC is running without any issues at all and i have searched for YAC and iSafe and can't find any files or "anything" at all. I should say that when i did system restore i unplugged my PC from the internet service and did this because i noticed that this YAC and iSafe had blocked my internet access. Does anyone have any information on this or had this problem. Please contact me. I sent am email to Malwarebytes about this issue also and so did the same with the site where i downloaded this software ( fileforum.betanews.com ). Hope to hear from you guys soon.....
Remove any left over files of YAC (iSafe) with AdwareCleaner...
GET IT HERE >>>> AdwCleaner at BleepingComputer
.... email YAC and let them know that it is inappropriate and an unacceptable marketing technique that they are using... so PLEASE EMAIL THEM AND LET YOUR VOICE BE HEARD...... Just tell them the truth... YAC is YUCH....
This is there email >>> email@example.com
hermitt — 2014-04-21T00:35:33-04:00 — #2
george_melendez — 2014-04-21T01:18:26-04:00 — #3
As a matter of fact i haven't but i have removed that piece of junk from my PC. Let me say that it was very difficult and all i did was apply Wins System Restore and it was gone. Please read what i wrote in How To Geek Discussion and you will see what i did. Thanks for your concern.....
hermitt — 2014-04-21T03:41:37-04:00 — #4
Oh OK. Sorry I missed that part. Glad you fixed it.
george_melendez — 2014-04-21T04:20:31-04:00 — #5
Good, thanks. It would be a good idea if we let the other guys on the site (HowtoGeek) know about this issue. I 'm guessing that i was lucky but not everyone has that kind of luck. I wonder if it's possible for you to post this issue where everyone on the site can see it. Would that be possible? I even got a BSOD and i have never been in that situation before so you can imagine what went through my mind. Thanks for your concern and we will comunicate to see what can be done about this. I hope that i have explained myself clearly, you see English is my second language... thank God for Spell Check....
Here's a picture of where i live... that's a beach 5 minutes from my home...
hermitt — 2014-04-21T06:36:37-04:00 — #6
George, this is already posted on this board, so all members can read it and comment.
BTW, it might be a good idea to edit the title and change "WALWARE" to "MALWARE".
george_melendez — 2014-04-21T10:01:54-04:00 — #7
Thanks about the Walware and Malware.... i have corrected the spelling error.......
george_melendez — 2014-04-25T09:21:34-04:00 — #8
I used Adwcleaner. exe to remove left behind traces of YAC (iSafe) and all traces have been removed. This software is a piece of garbage so if you have this issue quickly remove it... it will highjack your computer and change your default browser so GET IT OFF YOUR COMPUTER... email YAC and let them know that it is inappropriate and not acceptable the marketing technique that they are using. They just want you to buy their software. ... so PLEASE EMAIL AND LET YOUR VOICE HEARD......
GET ADWCLEANER HERE >>>>> AdwareCleaner
george_melendez — 2014-04-25T09:38:02-04:00 — #9
YAC scareware / rogueware / malware ... We no longer recommend ...
Read this review
Update: We no longer recommend this application as it is considered 'rogue'
faysal_youz — 2014-05-05T05:43:26-04:00 — #10
oh please help me guys>> wt should I do to have my internet connection back! the YAC blocked all my browsers and i dont know wt to do
george_melendez — 2014-05-05T08:56:33-04:00 — #11
First boot in "safe mode" then run Malwarebytes. If you don't have it then get it HERE >>> Malwarebytes Free ... After Malwarebytes removes the virus you should download AdwCleaner and run it, if you don't have it get it HERE >>> BleepingComputer / AdwCleaner ... When downloading AdwCleaner you will notice that it is an execute so you will have to place it in a folder or your Desktop directly from your "Download Page" or "Temporary Folder" then just run it. After you do both, run them AGAIN to make sure that all traces are removed. Is there a program called iSafe popping up??? If it does it is part of the YAC software and was bundled when you downloaded the YAC tool so remove it also. You might also see a reference to Avast, remove it also. One other thing, before running Malwarebytes & AdwCleaner DISCONNECT your computer from the Internet. I suspect that if you don't it will reinstall Yac again so disconnect from the Internet. After that reboot your computer normally like you always do and you should run Wins "System Restore"... no need to run a "back-up" just run system restore. Again run Malwarebytes & AdwCleaner to verify that your computer is free of all traces of YAC & iSafe. You should be good now. Please let me know how it all worked out...
Hope to hear from you soon...
PS; Let me know from what site you downloaded the YAC "garbage...
thruput — 2014-05-07T12:42:25-04:00 — #12
FYI: There are a lot of sites pushing this crap. The usual culprits (cnet, softonic, tucows).
george_melendez — 2014-05-08T17:05:10-04:00 — #13
Looks like a few of us got this garbage on our computers. I assume that you have removed it. What a piece of junk and these people have no respect at all. I actually have emailed them 3 or 4 times and still no reply. I'm not really expecting one anyways but you know what I mean. The publisher "Elex do Brasil Participações Ltda" is trying to promote this piece of garbage and that is exactly what they are doing by letting everyone know what a piece of junk it is.
bevmontenaro — 2014-05-18T22:56:08-04:00 — #14
Had to laugh at the link to Bleeping Computer that you posted . I am a big fan of Bleeping Computer and they are one of the few sites I trust. But, Yep, there in glorious technicolour they (or rather Google Ads) are pushing this Yac that everyone on here is winding themselves up about. There you go, see for yourself http://i.imgur.com/KRECaxV.png
Talking of credibility HowToGeek s̶e̶e̶m̶s̶ ̶t̶o̶ ̶b̶e̶ has lost a lot of credibility.t Seriously dudes, advertising Qui Bids type sites in a manner guaranteed to suck plenty of noobs in who will, inevitably, be allowed to win two or three things in the first week or so and then continue to hurl good money after bad.
george_melendez — 2014-05-19T08:14:17-04:00 — #15
What's wrong with Bleeping Computer and HowToGeek ? And what about the post i have at HowToGeek?
mushroom — 2014-07-01T01:43:13-04:00 — #17
I think HowtoGeek, as such a large technical forum, should provide a system to test whether a program is safe or not. I used Yac for a couple of weeks now I use Norton instead. During this period, YAC didn't bring any troubles to me, and I used Norton to replace it just because the later one is more famous. After reading this post, I download Yac and test it with several antivirus programs. All results seem to indicate YAC (or at least this version) is safe. After further reading, I found the poster mentioned several antivirus programs in this post, and what the poster wants to say is just:
1. Yac is a piece of garbage because it appears again in the name of iSafe after uninstall. It can mess up a computer by enabling a program which is never installed (avast) and disabling the selected one (Norton).
2. Avast can be considered as malware because it seemed to have a partnership with Yac, and that's why Yac can use its antivirus engine and make it alive.
3. Norton, Emsisoft, IObit and super antispyware are useless because they cannot detect or eliminate the junk Yac.
4. Malwarebyte is good because it can detect and quarantine this virus.
5. Adware cleaner is the best! It is the final solution to this mailware, rogue ware. It can even clean all leftovers.
I suggest the administrators to test this program, and I believe words from them are more convinced.
george_melendez — 2014-07-12T08:09:50-04:00 — #18
You mention that words from the administrators are more convincing... well, all i can say is that what convinced me was the fact that YAC and all it's "friends" really messed up my computer but, yes, i still agree with you that the administrators should check YAC out......