chrishoffman — 2013-12-01T06:40:49-05:00 — #1
Originally published at: http://www.howtogeek.com/176605/tell-your-relatives-no-microsoft-wont-call-you-about-your-computer/
This cold-calling telephone scam has been going on since 2008, but shows no sign of going away. If you have any relatives who might fall for it, be sure to let them know Microsoft won’t actually call them.
nsdcars5 — 2013-12-01T11:01:48-05:00 — #2
You can attempt to report the call, but these calls are coming from international numbers — often from India — and it’s honestly unlikely that much action will be taken against them.
Whoops, I'm sorry?
Till then, have a look at this: http://www.reddit.com/r/talesfromtechsupport/comments/w79zp/i_got_one_of_those_scam_calls_today/
countryfriendly — 2013-12-01T12:54:16-05:00 — #3
I had 'the call' the other night - after he was finished telling me about all the problems and Trojans and viruses on my computer, he offered to fix everything. I told him I would miss all the problems if he did fix them and that I really enjoyed them and would hate to lose them!! There was silence on the other end. "You would what?" he spurted - then began chuckling and hung up.
wd5dhk — 2013-12-01T16:11:52-05:00 — #4
My number must be popular. I have had the call 3 times now. The most recent one was last week. When I told them that I was using Linux, they did not have a clue what I was talking about.
frank64 — 2013-12-02T05:11:42-05:00 — #5
If you stay on the line — and you shouldn’t
Well, you SHOULD, actually, if only as a public service.
The more time you pretend to be going along with what they tell you to do, the LESS time they wll actually be robbing more gullible people.
Pretend, for instance, if they mention 'open Windows', that you are going to do precisely that :
if there' a snowstorm outside, explain patiently to them how COLD it would get and give a complicated explanation why you cannot.
nsdcars5 — 2013-12-02T05:20:01-05:00 — #6
Or you could boot up a Linux distro, and when they connect to you... (evil smile)
mkcoboe — 2013-12-02T07:11:24-05:00 — #7
So wd5dhk, you've had the call 3 times. I lost count ages ago. I have tried leading them up the garden path, pulling out my ethernet cable first so that things wouldn't go according to the caller's plan; patiently explaining that I am a computer professional (retired) and that I do know what he is talking about (ie tosh); tying them up in knots technically; etc, etc. Other times I will ask them to put document their concerns and evidence in writing and post it via snail mail so that I can weigh it up sensibly. Now I just say 'No thanks' and put the phone down. However they don't take the hint and keep on trying. I like NSDCars5's suggestion of giving them a Linux distro to play with.
It is interesting to see that they are trying to take on Macs.
The call I got today is a new slant. This time they pretended to be my internet service provider, BT, instead of from "Windows". The caller was obviously trying things out because he started coming out with terms from an old script and getting muddled. He didn't believe me when I said, no, my computer is not slowing down, and suggested that internet problems and downloads were the cause.
The interesting thing with this one is that on 09Nov13, didn't make it round the bend in the road and slammed into the telegraph pole, thereby severing comms to the neighbourhood. When pole was replaced and service restored 12 days later, I quickly found out that the broadband speed was well below par at about 55%. I waited a week to see how it rebalanced to no avail and so I complained to BT call centre. Question : has there been a leak in the call centre ? It seems suspiciously like it. Has anyone else out there had such suspicions ?
mkcoboe — 2013-12-02T08:47:30-05:00 — #8
Before you ask, it wasn't me who slammed into the telegraph pole at 4am. I was tucked up in bed in a hotel in Boulogne.
okontrollerad — 2013-12-02T13:38:33-05:00 — #9
The problem is too many people that don´t know enough about computers use computers.
If I told my mom that Microsoft won´t call her about the computer , her first respond would be..
- Who are Microsoft?
- You know they make the operating system on your PC.
- What´s a operating system?
- The thing that starts on your PC when you click the button.
- Ohh you mean Word?
My mother is a secretary since the beginning of the eighties and has been using PC since 1993-94...not that you ever would know that..
As long as we don´t educate the people that uses computers scams like this will continue to prosper.
PS I like my mom anyway ...of course.
jestersaces13 — 2013-12-03T02:56:45-05:00 — #10
Here is what I did:
Tech: "Okay, we are help you remove virus to make you computer faster."
You need to go online to-
Wait a minute sir, I have an Apple Mac. Will that make a difference?
You have Apple Mac? Not Windows computer?
You can see Event Viewer on Mac?
Yes. Will that not work?
You sure you on Apple Mac computer and in Event Viewer?
Yes, I'm using a Mac.
.... Okay sir, I can help remove your Mac viruses. Just one moment.
Then he calls back! Whereupon I tell him I don't have time for scammers.
system — 2013-12-11T06:40:48-05:00 — #11
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