#1 By: Nigel Fitt, May 14th, 2013 14:46
My wife's pc is giving problems in Google Chrome. She is using Windows XP Home Edition. the problems are related to Shockwave Flash. I need to find the + sign and Details in the top right hand corner of the screen. I cannot find what I am looking for. Can anyone help me? Thank you.
#2 By: Xhi, May 14th, 2013 15:26
I'm not sure what you mean. I have no + sign or details in the top right of my Google Chrome screen.
#3 By: Lowell Heddings, May 14th, 2013 16:01
We also have an updated article about troubleshooting Flash problems, which might have some tips for you.
If you are regularly seeing the “Whoa! Google Chrome has crashed” message, there is likely a problem on your system. An occasional crash can happen, but regular crashes are probably caused by something you can fix.
#4 By: Lowell Heddings, May 14th, 2013 16:04
I've been thinking for a while now that part of the problem with Flash crashing so often is that Flash is now hardware accelerated, but a lot of graphics drivers probably aren't compatible. Since Chrome's version of Flash doesn't have the panel to disable the hardware acceleration, the only solution would be to revert to Adobe's version and then use the panel to disable it.
#5 By: Black Widow, June 10th, 2013 03:15
Hi, I just want to say thanks a millions.
I played games online on chrome and always had plug-in crash and it makes me so pissed off I want to crash my own lappy. Then I start googling for the solution online then I stumble upon this http://www.howtogeek.com/103292/how-to-fix-shockwave-flash-crashes-in-google-chrome/. After I followed the step-by-step advice, guess what? It solved! I can play without anymore hangs & crashes.
Geeks are awesome!!! Love you guys very much!
#6 By: Nigel Fitt, June 12th, 2013 02:02
Thank you for your help. This problem is now closed.
#7 By: Sharon Murillo, June 14th, 2013 14:34
I have a problem with shockwave crashing only when I play Castleville on FB. I have no problems with farmville or candy crush. Why does it happen only with the one game? Help?
#8 By: Dianna, July 17th, 2013 20:03
I went through the fix for shock wave crashes in google chrome, did everything it said to do, disabled the chrome thing and enabled the flash player, everything else on facebook runs fine except for chefville, which loads extreemly slow ( 5 minutes or more) runs extreemly slow and freezes with constant shockwae crash notices any other suggestions on how to fix the problem? I use this computer for gaming mostly and some web surfing.
#9 By: Victoria_Velixon, July 20th, 2013 10:04
I had the same problem with flash crashing in chrome and didn't have 2 versions but I managed to fix it. Apparently the same thing applies if you have the old version in IE so you have to open your IE and disable the old version and install newest version if it's not already done. Worked for me, no more crashing in games or videos.
#10 By: Jean_McPherson_Cowger, August 6th, 2013 15:35
I went to that article but neither tip helps. I only have one version of Flash installed on my Chromebook so the first tip doesn't apply. I typed chrome://conflicts in the address bar but the page loaded an error message stating that the page is unavailable so the second tip didn't help.